Windward Ocean Freight Visibility offers exception insights, shipment visibility, and custom-made analysis, allowing you to optimize ocean freight operations and processes in a scalable manner.
Enrich your operations with AI-based capabilities, using an intuitive web application or API to maximize your logistics management.
Windward’s configurable exception insights empower you to manage critical events and disruptions by exception. Gain in real-time AI-based insights into shipment exceptions impacting operations, such as route deviations in the Red Sea, transshipment alerts, detention and demurrage expenses, and more.
Obtain control and transparency over your operations with advanced shipment visibility. Manage shipments, whether at port or at sea, with milestone coverage, AI insights, interactive maps, and customization options for your critical needs, all in a scalable manner.
Maximize maritime operations time and cost savings with Windward’s tailored analytics and business intelligence professional services and tools. Our expert reports are tailored to your specific requirements, including port activities, carrier performance, and transit times.
Optimize haulage management with Maritime AI™ Predicted ETA. This AI model delivers an accurate estimate of when your cargo will arrive at its destination, surpassing the carrier’s predicted ETA, or any other source, for accuracy. Operators can better coordinate with trucking, distribution centers, and other stakeholders via a dedicated Shareable Shipment page, our intuitive web application, or portal integration.
Assess and choose ports, carriers, and other logistics service providers more effectively to boost your ROI. Integrate into BI tools or use the Windward platform directly to access analyses on carriers’ performances, even in volatile time periods. We suppply information on carrier ETA, transit times, and other crucial milestones to assist you in refuting demurrage and detention claims.
Enhance your control tower or customer satisfaction with actionable insights tailored to your needs. By integrating data points into your existing portal, or utilizing Windward’s user interface, logistics operators can effectively monitor and collaborate based on AI insights, such as transshipment delays and vessel route deviations. Using a dedicated shareable shipment page will facilitate easy communication with both internal team members and external stakeholders.
During COVID, Windward Ocean Freight Visibility allowed us to improve our ETA accuracy from around 30% to 80%. That has had a massive impact on our efficiency and, of course, on our customer satisfaction.
Windward’s data accuracy was best fitted to become our company’s single source of truth. Its user-friendliness and ease of use promised the smoothest and quickest adoption across all teams, including those that had rarely used this type of technology.
We were absolutely blown away by Windward’s data. The visibility down to the port details and a drill down of any delay causes – and all in real time. Other available solutions today are a million miles away from that.
How accurate is Windward Maritime AI™ Predicted ETA?
Deep learning algorithms and more than 12 years of expertise enable Windward to deliver the most accurate ETA predictions in the industry. Approximately 87% of Windward’s ETA predictions offered 10 days before the actual time of arrival (ATA) are accurate.*
*Predictions within a range of +/- 48 hours of the ATA.
Can Windward Ocean Freight Visibility identify the reasons for delays?
Yes, Windward Ocean Freight Visibility (OFV) automatically generates insights on the reasons for container arrival delays in real-time. These insights are based on the Maritime AI™ platform’s ability to understand vessel behaviors and assess the chain of events leading up to the delay.
What is exception management and how does it work?
Exception management (also called “management by exception”) refers to the process of identifying, analyzing, and resolving anomalies that occur during the shipping process. It enables businesses to proactively identify and address these anomalies in the ocean logistics process. They can’t be fully prevented, but can be effectively managed to prevent or reduce their impact on supply chains, allowing you to focus on the tasks that really matter.
What are Windward’s data sources?
Windward Ocean Freight Visibility collects data from a multitude of sources, including AIS transmissions, carrier websites, weather forecasts, and many other third-party sources. It also includes Windward’s 12+ years of proprietary data – vessel profiles, port-to-port movements, geofences of all container ports, terminals and waiting areas worldwide, and more. These sources are categorized and prioritized based on the requirements to generate specific, actionable insights.
How often are Windward’s insights updated?
Maritime AI™ Predicted ETAs are checked, validated and, if needed, updated automatically every 10 minutes. All vessel events are also updated multiple times per hour. All container events are checked and updated multiple times per day.
Can I customize the data fields in Windward Ocean Freight Visibility?
Yes, Windward Ocean Freight Visibility enables you to create customized data fields, including purchase order number, commodity description, current administrative department, current administrative user, shipper, and consignee. These fields further help you manage your shipments by exception and can be tailored to your specific needs.
