Shipments by Exception
99% coverage of all ocean shipments, regardless of carrier or type
Over 95% milestone coverage, from Gate In at POL to Gate Out in POD
Updates on 100% of vessels for all events and movements
Over 1,400 container ports & terminals geofenced globally
Easily identify shipments that require attention
Get real-time updates and the reasons for delayed arrivals
Follow all voyage milestones to always be in the know, regardless of carrier
Analyze the performance of carriers, ports & terminals with an advanced analytics dashboard
Vessel departures from POL & arrivals at POD reported in real-time
Windward Maritime AI™ Predicted ETA validated every 10 minutes
Carrier ETA and container events updated multiple times a day
86% reduction in updated latency compared to TMS/ERP
Maritime AI™ predicted ETA and reasons for delay
Full coverage of shipment milestones
Carrier, port, and terminal analytics
Automated vessel and container tracking
Transshipment delays and short buffers
Late departures and rollovers
No vessel allocations
Unfeasible journeys
with actionable insights on real-time locations, past/future routes, and predicted arrival time of any container
while offering internal/external customers accurate ETAs and reviewing past shipments to identify supply chain weaknesses
and optimize time management and resource allocation with automatic Maritime AI™ insights
such as haulage amendments, staffing, & port storage charges, and refute faulty fee claims with instant detention & demurrage invoice verification
During COVID, Windward Ocean Freight Visibility allowed us to improve our ETA accuracy from around 30% to 80%. That has had a massive impact on our efficiency and, of course, on our customer satisfaction.
Windward’s data accuracy was best fitted to become our company’s single source of truth. Its user-friendliness and ease of use promised the smoothest and quickest adoption across all teams, including those that had rarely used this type of technology.
We were absolutely blown away by Windward’s data. The visibility down to the port details and a drill down of any delay causes – and all in real time. Other available solutions today are a million miles away from that.
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How Accurate is Windward Maritime AI Predicted ETA?
Deep learning algorithms and more than 12 years of expertise enable Windward to deliver the most accurate ETA predictions in the industry. Approximately 87% of Windward’s ETA predictions provided 10 days before the actual time of arrival (ATA), are accurate.*
*Predictions within a range of +/- 48 hours of the ATA.
Can Windward Ocean Freight Visibility identify the reasons for delays?
Yes, Windward Ocean Freight Visibility (OFV) automatically generates insights on the reasons for container arrival delays in real-time. These insights are based on Maritime AI™’s ability to understand vessel behaviors and assess the chain of events leading up to the delay.
What are Windward’s data sources?
Windward Ocean Freight Visibility collects data from a multitude of sources, including AIS transmissions, carrier websites, weather forecasts, and many other third-party sources. It also includes Windward’s 12+ years of proprietary data – vessel profiles, port-to-port movements, geofences of all container ports, terminals and waiting areas worldwide, and more. These sources are categorized and prioritized based on the requirements to generate specific actionable insights.
How often are Windward’s insights updated?
Maritime AI Predicted ETAs are checked, validated and, if needed, updated automatically every 10 minutes. All vessel events are also updated multiple times per hour. All container events are checked and updated multiple times per day.
Can I customize the data fields in Windward Ocean Freight Visibility?
Yes, Windward Ocean Freight Visibility enables you to create customized data fields, including purchase order number, commodity description, current administrative department, current administrative user, shipper, and consignee. These fields further help you manage your shipments by exception and can be tailored to your specific needs.
Ocean operation optimization