Still chasing ETA updates manually?
Windward Ocean Freight Visibility empowers freight forwarders and logistics providers to minimize costs related to running their service operations, while also improving customer satisfaction and loyalty. Automatically feed your operators and/or operating systems with the most accurate information on any shipment, including Maritime AI™ based expected arrival times, exception insights, and more.
Eliminate manual checks with automated updates
Get the latest and most accurate information about all your customers’ shipments in the web application, or fed directly into your other systems via API.
Share live shipment page with your customers and stakeholders
With just a click, share an interactive map with the current location of a shipment, as well as its past and future paths, predicted ETA, carrier ETA, exception insights, and more.
Identify the most cost-effective ports and terminals
Choose the best ports and terminals for your customers’ shipments based on port and terminal congestion, turnaround efficiency, transit times, and more.
This is the first time we’re using an AI product for enhancing our shipment visibility. The integration of Windward’s capabilities managed to increase milestone coverage to 91%. I am optimistic that the 91% milestone coverage is just the beginning, as it’s steadily improving as we optimize together with Windward.
During COVID, Windward Ocean Freight Visibility allowed us to improve our ETA accuracy from around 30% to 80%. That has had a massive impact on our efficiency and, of course, on our customer satisfaction.
We were absolutely blown away by Windward’s data. The visibility down to the port details and a drill down of any delay causes – and all in real time. Other available solutions today are a million miles away from that.
