Brochures

Revolutionizing Logistics with Maritime AI™ & Gen AI Technologies

Windward Supply Chain Solutions empower logistics stakeholders with cutting-edge AI and Generative AI tools for operational efficiency, cost reduction, and end-to-end visibility.

We deliver real-time insights and the ability to manage exceptions, to optimize ocean freight management at scale and facilitate early detection of supply chain disruptions.

With deep industry expertise, Windward is your strategic partner to simplify global trade complexities, helping you streamline operations and increase your bottom line.

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Ocean Freight Visibility and Maritime AI™ Predicted ETA

Gain full visibility and control over your ocean logistics with Windward’s real-time shipment tracking capabilities. Our solution offers milestone coverage, Maritime AI™ Predicted ETA, AI insights, interactive maps, and customization options to ensure precise shipment monitoring, enabling smarter decision-making that directly impacts your bottom line.

Exception Management

Eliminate information overload and streamline your procurement process by managing by exception. Windward’s configurable exception insights allow you to focus on critical events that require action, reducing unnecessary alerts and ensuring that your team can respond promptly to the most pressing issues, saving time and resources. This also enables better procurement and carrier reliability reporting.

Early Detection of Supply Chain Disruptions

Be the first to know about disruptions that could impact your supply chain. Windward’s advanced AI & Gen AI models provide timely alerts on port congestion and other anomalies affecting your shipments. This enables you to act in advance and optimize operations, to minimize disruptions.

Detention and Demurrage Optimization

Improve profitability and cash flow, while maintaining customer satisfaction, with Gen AI-based automation of detention and demurrage rates. Windward’s technology simplifies D&D management, ensuring efficient processes and proactive cost control at scale.

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Ocean Freight Visibility & Exception Management

Windward Ocean Freight Visibility (OFV) delivers end-to-end shipment tracking, predictive insights and Maritime AI™ Predicted ETA, plus proactive exception management, all designed to streamline operations and keep your cargo moving efficiently. With real-time updates and a shareable shipment page, you can keep all stakeholders informed and aligned at every stage of the journey.

  • Full visibility: track shipments from origin to destination, complete with real-time ATD and ATA updates for accurate monitoring and planning.
  • Streamlined communication: use the shareable shipment page to keep all stakeholders updated in real-time, ensuring transparency and easy collaboration.

  • Predictive insights: anticipate and address delays before they impact your supply chain, with Windward Maritime AI™ Predicted ETA.

  • Proactive exception management: anticipate and address delays before they impact your supply chain, with Windward Maritime AI™ Predicted ETA.

Windward OFV will transform your logistics with the reliability and responsiveness required for smooth, cost-effective operations, and improved customer satisfaction.

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Early Detection of Supply Chain Disruptions

Windward’s Early Detection is a groundbreaking AI solution that provides a comprehensive, data-driven view of global events that disrupt supply chains and impact trade. Our advanced AI models detect critical anomalies – such as port congestion, draft changes, vessel dwell time, and container drifting – and connect these insights directly to their impact on your cargo and operations. Powered by MAI Expert™, our Gen AI virtual analyst, Early Detection delivers valuable context, actionable insights, and tailored recommendations to help you and your stakeholders proactively minimize and manage disruptions. By combining Windward’s proprietary data with open-source intelligence, including news and social media, this solution enables you to strengthen customer trust and optimize operations.

Be the First to Know. Be the First to Act.

Detention and Demurrage Optimization

Detention and demurrage (D&D) costs significantly impact profitability and cash flow. In today’s complex supply chain landscape, effective D&D management requires a proactive, tech-driven approach. Windward leverages Gen AI to bridge the gap between contract terms and operational realities. Our platform integrates contract data directly into your workflow, delivering real-time D&D insights so you can:

  • Enhance operational efficiency: with automated, real-time visibility into D&D terms and surcharges.
  • Boost your cash flow: by billing out before the carrier invoice is received.
  • Drive revenue growth: by accurately billing, making faster decisions to increase profits, and proactively identifying potential hidden costs.
  • Reduce AP processing: by eliminating manual accruals and invoice validation.
  • Elevate customer experience: with transparent, explainable, and timely invoicing.
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API Integrations: Enrich Your Existing Technology Platform with Maritime AI™

All Windward capabilities, such as AI insights and shipment visibility, can be seamlessly integrated into your systems and workflows, boosting operational efficiency and customer service to unprecedented levels.

Securely consolidate multiple functions into your unique system with Windward’s advanced API capabilities.

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  • Enhance transparency and customer experience: reduce manual work and enhance customer experience with a shareable shipment page that’s easy to use. It includes AI-based, predicted ETAs, a live map, exception alerts, and milestone coverage for both users and non-users.

  • Scale up operational management: elevate your existing portal with Windward’s embedded user interface, or group and filter your container list, according to specific needs.

  • Optimize planning and procurement with advanced BI tools: integrate Maritime AI™ capabilities into your power BI tools for smart procurement decision-making and detention and demurrage cost reduction.

  • Receive immediate updates in your preferred channel: receive automated supply chain alerts to your email or Microsoft Teams, keeping both you and your customer informed about ocean logistics.