Windward is the leading Maritime AI™ company, providing a decision-support platform that accelerates global trade. Our predictive intelligence and real-time insights empower stakeholders to make smarter, data-driven decisions with actionable visibility.
This is a unique opportunity to join a company that is transforming the business world!
Windward equips banks, energy companies, traders, and shipowners with deep insights into the maritime ecosystem by combining AI, big data, and maritime expertise.
We are looking for an experienced Solution Expert Manager (SEM) to join our commercial team in Singapore. In this role, you will report directly to the Global Head of Solution Expert Managers and collaborate closely with our APAC Sales Director. Our dynamic, fast-paced, and engaging work environment offers opportunities to take initiative and grow within the company.
Responsibilities:
- The SEM’s main responsibility is to drive the technical aspects of the sales process to transform each prospect into a customer.
- Be a subject matter expert for Windward’s commercial solutions and offerings.
- Understand the prospect’s business unmet needs and address them with compelling solutions to win their business.
- Be the key point of contact for prospective clients during the entire sales process;
- Craft and refine sales pitches, lead demo meetings and presentations, conduct trials, and write technical reports and dedicated professional materials to convert prospects.
- Create effective proposals and answers to RFPs/RFIs by understanding prospect business, needs, and system infrastructure.
- Communicate insights to various stakeholders, including marketing, customer success, product, and R&D, to improve the customer experience within the company.
- Understand the industry ecosystem and competitive landscape and be able to address it with WW value proposition and differentiators (technical and operational).
