Five Critical Data Security Considerations for Selecting a Maritime AI™ Partner

What’s inside?
The Lesson in DeepSeek’s AI Data Leak…
Data security and integrity have always been important, but with the rapid rise of generative AI, they’re now critical across industries. AI-powered insights and automation will only be as accurate, reliable, and effective as the data that is fed into systems and agents. Entrusting sensitive data to autonomous AI agents demands proactive measures to prevent breaches and ensure processes are future-proof.
This is especially true for the maritime and supply chain ecosystems, where a single wrong decision or breach can quickly translate into millions of dollars in losses. In such a fiercely competitive market, safeguarding financial and competitive information is paramount to staying ahead and avoiding costly missteps. But what exactly should maritime companies be doing today to secure their Gen AI operations tomorrow? Let’s dive in…
The recent DeepSeek data leak that allegedly exposed one million sensitive records is a strong reminder of what can go wrong if an AI vendor is not diligent about security.
Forbes reports that DeepSeek, an AI-driven data processing and machine learning organization, allegedly left a large database exposed without proper authentication.
Wiz’s blog channel notes: “This level of access posed a critical risk to DeepSeek’s own security and for its end users. Not only could an attacker retrieve sensitive logs and actual plain-text chat messages, but they could also potentially exfiltrate plaintext passwords and local files along with proprietary information directly from the server…”
Here’s how Windward addresses data security considerations with a robust, transparent, and compliant AI solution.
1. Zero Data Usage for AI Training
In an industry rife with sensitive and proprietary data, the risk of inadvertently feeding confidential information into public AI models is significant.
Gartner notes that by 2027 more than 40% of AI-related data breaches will be caused by the improper use of generative AI across borders. “While these tools can be used for approved business applications, they pose security risks if sensitive prompts are sent to AI tools and APIs hosted in unknown locations,” said Joerg Fritsch, VP analyst at Gartner. An ideal vendor should ensure strict confidentiality, prohibiting any usage of client data in external AI training models. Government agencies managing highly sensitive security information cannot risk data exposure that could compromise national interests.
Traders and shippers, handling proprietary trade details and strategic information, must maintain strict privacy to preserve competitive advantages. Freight forwarders and BCOs similarly require robust assurances against any commercial data exposure that could harm business operations and client relationships.
The vendor should explicitly guarantee data segregation and confidentiality. Clear contractual agreements should confirm no data pooling or indirect sharing with external entities or public models. Additionally, the vendor must demonstrate transparency in their data-handling practices, offering full visibility into internal data management procedures to ensure absolute privacy and security.
2. Transparency, Auditability, & Human Oversight
Transparency and auditability of AI-driven processes are essential for reliable decision-making, such as:
- Needing verifiable, real-time insights to navigate volatile markets effectively
- Requiring clear, auditable processes and documentation to support operational accuracy and regulatory compliance
A top maritime supplier provides reasonable explainability of AI-driven decisions. This transparency ensures stakeholders can independently verify processes, understand the logic behind decisions, and quickly identify potential inaccuracies or discrepancies.
Vendors should also maintain thorough, auditable logs and records, enabling stakeholders to trace the full lifecycle of data-driven decisions and maintain regulatory compliance.
3. Enterprise-Grade Security & Compliance
Security and regulatory compliance are fundamental for any vendor handling sensitive maritime and supply chain data. An ideal vendor adheres to the highest cybersecurity standards, maintaining compliance with international regulatory certifications, such as ISO 27001, and others relevant to data protection.
Government entities, traders, and freight forwarders, or BCOs, must trust that their chosen vendor employs rigorous security protocols to safeguard against unauthorized access and cyber threats.
Regular security audits and comprehensive internal cybersecurity policies are hallmarks of a reliable maritime AI™ vendor. These practices demonstrate proactive risk management and provide detailed insights into security measures, further establishing trust and confidence with clients.
4. Built in Partnership with Global Leaders, Like Amazon AWS
Reliability and infrastructure resilience are critical for mitigating operational risk. A successful partner collaborates strategically with global technology leaders known for their robust and secure platforms. Organizations in the maritime and supply chain/logistics ecosystems depend on uninterrupted service delivery, uncompromised security standards, and dependable, real-time analytics.
Partnerships with recognized global technology providers ensure scalability, reliability, and resilience. Leveraging established, secure infrastructures not only ensures good performance, but also guarantees that clients benefit from ongoing innovation and technological advancements, crucial in navigating complex maritime challenges.
5. AI as a Secure Decision-Support Tool, Not an Autonomous System
A major concern across all sectors – particularly in government and high-stakes trading – is maintaining control over decision-making. Autonomous systems that bypass human judgment are problematic due to accountability, operational risk, and regulatory implications.
A good partner incorporates thorough human expertise into its operations, ensuring that AI-generated insights are validated by experts before implementation. Human-in-the-loop verification processes offer an additional layer of confidence, accountability, and transparency, providing stakeholders with reassurance that their decisions are robust, well-informed, and compliant.
The ideal vendor maintains a collaborative approach, tailoring AI autonomous systems (or agents) as an enhancement to human expertise. This supports customer needs, while improving decision accuracy and efficiency – without sacrificing control or oversight.
Windward Can Help!
Windward, the Maritime AI™ leader, fully satisfies these five critical considerations by integrating comprehensive privacy measures to ensure zero usage of client data in model training. Our solutions emphasize transparency, complete auditability, and robust human oversight in all processes, providing unmatched accountability and confidence. Windward’s adherence to enterprise-grade security and compliance standards, including ISO 27001, guarantees top-tier data protection.
Our strategic partnerships with global technology leaders like Amazon AWS ensure unmatched reliability, scalability, and continuous innovation, delivering resilient and high-performance infrastructure.
Windward firmly positions Maritime AI™ as a secure decision-support tool, complementing human expertise and reinforcing operational accuracy and regulatory compliance. Our humans-in-the-loop are the best in the business, with many decades of collective experience.
Ready to enhance your data security and decision-making capabilities? Contact us today.