Windward Launches WhatsApp Integration for Instant Risk Insights

At a Glance

• Introducing the industry’s first WhatsApp-based vessel screening interface, bringing Maritime AI™ insights directly into the world’s most-used messaging app.
• Receive instant, mobile-native risk summaries in seconds by simply sending an IMO number to Windward on WhatsApp.
• Fully aligned with each organization’s unique risk profile and project settings for consistent, configuration-aware insights.
• Enables vessel screening anytime, anywhere – no platform login, no delay, no guesswork.
• Part of Windward’s mission to make actionable intelligence available at the speed of global trade.

Redefining Vessel Screening for a Real-Time World

In global trade and shipping, decisions are rarely made from behind a desk. A call from port control, a sudden request from a counterpart, or a time-sensitive deal can trigger the need for immediate screening. Whether it’s a compliance check to prevent sanctions breaches or a frontline inspection to intercept smuggling, stakeholders often face critical scenarios without direct access to the tools they rely on.

Windward is addressing this challenge with the launch of a new WhatsApp-based vessel screening interface: the industry’s first chat-native gateway to maritime risk insights. By sending a vessel’s IMO number directly to Windward’s WhatsApp interface, users receive a MAI Expert™ risk summary in seconds – tailored to their chosen risk configuration and aligned with their Windward project settings. Ownership, behavioral history, and red flags are delivered directly inside the chat interface professionals already use every day.

This launch reflects a simple truth: operational risk does not wait. Screening must be as mobile and immediate as the decisions it supports.

Why This Matters

Vessel screening is the backbone of maritime compliance, security, and operational continuity. For freight forwarders, traders, insurers, and government authorities alike, even short delays in screening can derail schedules, create uncertainty, and expose organizations to regulatory and reputational risks.

But in practice, not every decision-maker is logged into Windward’s platform at the critical moment. A broker on the move, a compliance officer fielding multiple cases, or a port authority official needing a quick verification — all face the same challenge: time lost equals agility lost.

By integrating vessel screening into WhatsApp, Windward removes that bottleneck. Users can request and receive a risk summary anytime, anywhere. This mobile-native entry point lowers the barrier to access and ensures risk-aware decisions are made within the same communication workflows that drive the industry.

In short: no platform login, no delay, no guesswork.

Key Capabilities

The WhatsApp integration brings Windward’s Maritime AI™ insights into the flow of daily communication. Core capabilities include:

• Instant Screening: Send a 7-digit IMO to Windward on WhatsApp and receive an immediate behavioral and ownership risk summary.
  
• Seamless UX: A mobile-native, chat-based experience designed for speed and simplicity.
  
• Configuration-Aware Results: Existing Windward users receive risk insights aligned with their project configuration; non-users get Windward’s default settings.
  
• Full Profile Access: Each summary includes a link to the vessel’s full profile, login-gated for Windward customers.
  
• Built-In Compliance Guardrails: All responses include legal disclaimers, with multilingual support available according to back-office settings.
  

Together, these features allow teams to keep compliance and security screening close at hand, without interrupting operations.

Empowering Decisions at Operational Speed

Windward’s mission has always been to provide maritime professionals with actionable intelligence at the speed of operations. This launch builds on that commitment.

For government authorities, it means verifying vessels in the field without delay.
For traders, it means making risk-aware choices at the negotiating table.

Everywhere decisions happen, Windward’s insights can now follow.

Practical Scenarios

• Port Control: An official needs to quickly verify a tanker’s ownership structure before granting entry. A WhatsApp query delivers the full risk summary in under 30 seconds.
  
  
• Compliance Officer: A trader is about to finalize a deal. Before approving, the officer screens the vessel via WhatsApp while on the move, ensuring no red flags are missed.
  

These moments illustrate the core value: bringing risk insights into the flow of real-world decision-making.

Lowering Barriers, Raising Confidence

The maritime industry is global, fast-moving, and increasingly complex. Screening must be just as agile. By embedding vessel risk insights into WhatsApp, Windward is making Maritime AI™ more accessible than ever — helping teams reduce risk without disrupting their workflows.

By meeting professionals where they already communicate, Windward ensures that compliance, security, and operational resilience are never more than a message away.

With this launch, maritime stakeholders can move faster, act smarter, and command the future with confidence.

Want to experience it yourself? Contact Windward to connect your WhatsApp and start screening instantly.

Start Screening via WhatsApp