January 27, 2026
Six Essential Takeaways from the 2026 U.S. National Defense Strategy for Maritime Leaders
Mission-grade maritime intelligence doesn’t stop at software. Windward’s services combine AI, data, and deep maritime expertise to help you deploy faster, operate smarter, and adapt as risks, regulations, and missions evolve.
Windward’s services bridge the gap between advanced Maritime AI™ and real-world operations. Whether you need targeted expertise, continuous intelligence coverage, or deep technical integration, our teams work as an extension of yours to turn insights into action.
Windward services are designed for high-stakes maritime environments: sanctions, security, supply chain volatility, and regulatory pressure. We understand how decisions are made on the ground and tailor support accordingly.
Our analysts, engineers, and domain experts don’t just operate the platform, they shape it. Every engagement combines proprietary AI models, multi-source intelligence, and human judgment to reduce noise and accelerate decisions.
Engage with Windward at the level you need today, with a clear path to scale tomorrow – from project-based advisory to fully managed intelligence operations.
Windward offers some of the strongest service-level commitments in the maritime intelligence market—covering response times, analyst availability, and operational continuity. When risk escalates, customers know exactly what level of support they will receive and when.
Short-term, high-impact engagements designed to solve specific challenges. From deep-dive investigations and exposure assessments to integrations, custom reports, and advisory support, Professional Services help you move fast when it matters most.
Long-term, continuous intelligence coverage designed for both steady-state operations and moments of crisis. Windward monitors your defined risk areas, assets, and entities, delivering alerts, analysis, and recommendations – while scaling support during geopolitical events, sanctions changes, or security incidents.
A dedicated Windward analyst focused on your organization’s priorities. Acting as an extension of your team, they provide continuous analysis, customized monitoring, and rapid response, backed by Windward’s full intelligence platform.
Mission-tailored engineering support for advanced use cases. Forward Deployed Engineers co-design workflows, integrate APIs and external data, and build custom, agentic solutions – ensuring Windward evolves with your operational and technical needs.
What are Windward Services?
Windward Services extends the Maritime AI™ platform with expert-led operational support. This includes analyst-led monitoring, investigations, intelligence reports, crisis support, and hands-on assistance during high-risk events. Services combine AI-driven intelligence, proprietary data, and deep maritime domain expertise to help organizations respond to sanctions changes, security incidents, operational disruptions, or urgent investigative needs faster and with confidence, without requiring customers to do all the analysis themselves.
How are Windward Services different from the platform itself?
The platform delivers intelligence. Windward Services ensures that intelligence is applied effectively in real-world operations. With services, Windward analysts actively conduct investigations, monitor defined risks, produce intelligence outputs, and support decision-making on the customer’s behalf. Services focus on execution – investigations, monitoring, integration, and decision support – so teams can act quickly even when internal resources or expertise are limited, bridging the gap between technology and operational outcomes.
Who typically uses Windward Services?
Windward Services supports government agencies, defense and security organizations, financial institutions, traders, insurers, and maritime operators that operate in high-stakes environments where timing, accuracy, and explainability are critical.
What types of challenges are Windward Services designed to address?
Services are designed for sanctions exposure, maritime security threats, smuggling, IUU fishing, critical infrastructure protection, complex investigations, regulatory compliance, crisis response, and large-scale operational monitoring where automated insights alone are not sufficient.
What is included in Windward’s Professional Services?
Professional Services provide short-term, high-impact support for specific needs, such as deep-dive investigations, exposure assessments, intelligence reports, custom analytics, API integrations, and advisory support. These engagements are designed to deliver fast, actionable outcomes.
How do Windward’s Managed Services work?
Managed Services provide continuous intelligence coverage aligned to your defined risks, assets, and missions. Windward analysts monitor activity, surface alerts, deliver analysis, and scale support during periods of elevated risk such as geopolitical escalation, sanctions changes, or security incidents.
What is a Retained Analyst, and how is it different from Managed Services?
A Retained Analyst is a dedicated Windward expert embedded in your operations. They focus exclusively on your priorities, providing tailored analysis, ongoing monitoring, and rapid response, while leveraging Windward’s full platform and intelligence infrastructure.
What does a Forward Deployed Engineer (FDE) do?
Forward Deployed Engineers work directly with your teams to design and build mission-specific solutions. They integrate APIs, connect external data sources, and develop custom, agentic workflows, ensuring Windward’s intelligence evolves alongside your operational and technical requirements.
Can Windward Services support crisis or escalation scenarios?
Yes. Windward Services are built for escalation. During geopolitical events, enforcement actions, or security incidents, support scales rapidly to deliver increased monitoring, faster analysis, and prioritized intelligence aligned to evolving operational needs.
How do Windward Services work with Organization Defined Risk (ODR)?
Windward Services helps define, refine, and operationalize Organization Defined Risk. Analysts and engineers work with your teams to translate mission priorities into risk logic, monitoring strategies, and workflows that ensure intelligence aligns with how decisions are actually made.
Are Windward Services standardized or customizable?
They are fully flexible. Organizations can engage Windward for a specific project, continuous coverage, or advanced engineering support. Services can evolve over time as missions, risk tolerance, and operational complexity change.
How do Windward Services integrate with existing workflows and systems?
Services are designed to fit into your existing environment. This includes integrating with internal tools, command-and-control systems, compliance platforms, analytics stacks, and APIs, ensuring intelligence flows where it is needed without disruption.
What level of service reliability and responsiveness does Windward provide?
Windward offers industry-leading SLAs covering analyst availability, response times, escalation handling, and operational continuity. Customers know exactly what level of support they will receive, even during high-pressure situations.
Do Windward Services replace internal teams?
No. Windward Services acts as an extension of your team, not a replacement. They augment internal capabilities with maritime AI, expert analysis, and technical execution, helping teams operate faster and with greater confidence.
How do organizations typically get started with Windward Services?
Most engagements begin with a defined operational need – such as an investigation, monitoring requirement, or integration project – and expand over time. Windward works with customers to align service scope to immediate priorities while building a clear path to scale.
