FTV Capital Completes Acquisition of Maritime AI Leader Windward

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The Power of Maritime AI™

Regain Control of Your Supply Chain Operations

Windward’s supply chain solutions provide real-time shipment tracking, critical event detection, automated D&D cost calculations, and Gen AI insights. Gain freight operations visibility to manage disruptions and communications, for optimized operations, reduced costs, and a better customer experience.

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The Windward Advantage

+6000
Tracked vessels
150
Supported carriers
15
AI-driven models
12
Operational exceptions

Operations Optimization and Visibility

Windward brings the power of Maritime AI™ to your supply chain operations – whether using our visibility solution or enhancing your own with AI-driven insights for smarter, more accurate decision-making.

Full voyage milestones tracking, critical event detection, and Maritime AI™ Predicted ETA, equipping you with full visibility into your ocean freight operations. Manage exceptions in real time, stay on top of disruptions, and optimize efficiency with interactive maps and seamless API integration.

Calculate and communicate accurate D&D costs in real time. From the moment a container is released from the port, or returned to the shipping line, gain instant visibility into your true D&D charges, calculated based on your standard and customer-specific contracts and tariffs.

MAI Expert™, the industry’s first Gen AI agent, delivers real-time shipment summaries, critical alerts, and automated D&D cost breakdowns, ensuring seamless operations. With milestone tracking and automated email generation, it acts as a logistics co-worker, keeping you ahead at every step.

Detect port call anomalies, developing congestion, and weather risks early with real-time, contextualized insights. Windward Early Detection, which identifies critical anomalies, translates disruptions into actionable intelligence. Its proactive alerts enable logistics teams to mitigate risks and minimize impact.

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Explore the Power of Maritime AI™

Optimize Ocean Freight Operations

Optimize

Optimize Ocean Freight Operations

Gain full control over ocean shipments with real-time tracking, Maritime AI™ Predicted ETAs, interactive maps, and AI-driven insights. Detect critical exceptions, manage disruptions proactively, and ensure transparent, scalable shipment visibility from port to port.

Improved Cash Flow

Real-Time

Improved Cash Flow

Automate detention and demurrage management with Gen AI-powered to recover lost revenue faster, reduce errors, and improve cash flow – freeing your teams to focus on growth and delivering exceptional customer experiences.

Enhance Communication & Collaboration

Enhance

Enhance Communication & Collaboration

Keep customers informed with real-time updates and automated exception alerts. Seamlessly integrate Windward’s insights via web app, API, or embedded tools, ensuring efficient, proactive communication, and improved customer satisfaction.

From Unstructured to Structured Data

Handling complicated, unstructured, and non-standardized agreements – such as detention and demurrage terms across multiple parties – is seamless with Windward’s Gen AI-powered D&D terms standardization.

We map, validate, and streamline all relevant data, ensuring seamless integration into your preferred workflow and platform. Say “goodbye” to manual processing and “hello” to automated, structured, and actionable insights.

Unstructured Structured

Achieve Returns of 450% on Your Supply Chain Investment

Achieve up to 4.5X ROI with MAI Expert™, a Gen AI-powered virtual agent. Transform your shipment management processes, reducing operational inefficiencies, and elevating customer experience.

  • Shipment summaries, flagging exceptions
  • Gen AI generated D&D calculation explanation
  • Explainability and contextual analysis for a shipment’s journey
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Leading Organizations Choose Windward

  • Demurrage and detention has traditionally been a complex process that has required a lot of human resources to manage and coordinate for both customers and us as forwarders. At Rhenus Logistics, we are always on the lookout for innovative technologies. By integrating Windward automation into our Detention and Demurrage processes, we now have a substantially more efficient procedure. This not only increases the speed but also enhances the efficiency of the detention and demurrage calculations performed by our operations teams today.

    Alberto Martinez
    VP Global Ocean Freight, Rhenus Logistics

  • This is the first time we’re using an AI product for enhancing our shipment visibility. The integration of Windward’s capabilities managed to increase milestone coverage to 91%. I am optimistic that the 91% milestone coverage is just the beginning, as it’s steadily improving as we optimize together with Windward.

    Thomas Sandkvist Andersen
    Global Head of Operations, Scan Global Logistics

  • We were absolutely blown away by Windward’s data. The visibility down to the port details and a drill down of any delay causes – and all in real time. Other available solutions today are a million miles away from that.

    Ian Powell
    Customer and Technical Solutions Director, Metro Shipping

  • During COVID, Windward Ocean Freight Visibility allowed us to improve our ETA accuracy from around 30% to 80%. That has had a massive impact on our efficiency and, of course, on our customer satisfaction.

    Sigal Mannheim-Katzovich
    CEO, DSV Israel

Case Studies

Ligentia
Case Study

Leading SCM Company Ligentia Chooses Windward to Improve Operations & Enhance Visibility

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scan global use case
Case Study

Scan Global Logistics Uses Windward to Improve Milestone Coverage and the Customer Experience

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Metro
Case Study

How Metro shipping increased their OFV & data reliability with Maritime AI™

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Resources

D&D Automation
Webinar

The Power of D&D Automation: Slash Costs & Take Control with AI

Watch the webinar
D&D
Guide

How to Master Detention & Demurrage Costs in 2025

Read the guide
2025 Top Trends Report
Report
Read the report
Blog Supply Chain
Blog

2 Important Data Management Principles for Supply Chain from a Top Data Scientist

Read the blog

Frequently asked questions

Deep learning algorithms and more than 12 years of expertise enable Windward to deliver the most accurate ETA predictions in the industry. Approximately 87% of Windward’s ETA predictions offered 10 days before the actual time of arrival (ATA) are accurate.* 

*Predictions within a range of +/- 48 hours of the ATA.

Yes, Windward Ocean Freight Visibility (OFV) automatically generates insights on the reasons for container arrival delays in real-time. These insights are based on the Maritime AI™ platform’s ability to understand vessel behaviors and assess the chain of events leading up to the delay.

Exception management (also called “management by exception”) refers to the process of identifying, analyzing, and resolving anomalies that occur during the shipping process. It enables businesses to proactively identify and address these anomalies in the ocean logistics process. They can’t be fully prevented, but can be effectively managed to prevent or reduce their impact on supply chains, allowing you to focus on the tasks that really matter.

Windward Ocean Freight Visibility collects data from a multitude of sources, including AIS transmissions, carrier websites, weather forecasts, and many other third-party sources. It also includes Windward’s 12+ years of proprietary data – vessel profiles, port-to-port movements, geofences of all container ports, terminals and waiting areas worldwide, and more. These sources are categorized and prioritized based on the requirements to generate specific, actionable insights.

Maritime AI™ Predicted ETAs are checked, validated and, if needed, updated automatically every 10 minutes. All vessel events are also updated multiple times per hour. All container events are checked and updated multiple times per day.

Yes, Windward Ocean Freight Visibility enables you to create customized data fields, including purchase order number, commodity description, current administrative department, current administrative user, shipper, and consignee. These fields further help you manage your shipments by exception and can be tailored to your specific needs.

Maritime AI™ – Seeing is Believing

Maritime AI™ insights and predictive intelligence can be game-changers for your organization. Get your demo and a 30-day, money back guarantee.