Turn D&D Costs into Profit: Automate, Optimize, Excel

Leverage Windward’s Gen AI-powered D&D Automation solution to transform detention and demurrage from an unpredictable cost, into a strategic advantage. Automate calculations, gain real-time insights, and recover lost revenue with faster billing and proactive alerts.

D&D Automation

Unlock Efficiency, Accuracy, and Improved Cash Flow

Windward’s D&D Automation solution, powered by Generative AI, streamlines the complex and time-consuming process of managing detention and demurrage charges. By automatically ingesting your contracts, calculating costs in real time, proactively flagging risks, and ensuring accurate invoicing, Windward helps freight forwarders optimize operations and recover lost revenue.

Eliminate manual errors by automatically extracting even the most complex tariffs with verified accuracy

Boost cash flow and speed up invoicing with real-time, error-free fee calculations

Gain full cost visibility into every cost with Gen AI-driven insights, detailed breakdowns and flagged exceptions

Ensure shipments are accurately paired with the right contract using automated mapping

The Smart Way to Manage D&D

1. Automated Tariff Extraction

Tariffs

1. Automated Tariff Extraction

Windward’s Gen AI agent extracts all necessary details from even the most complex D&D contracts, ensuring seamless tariff management and eliminating manual errors. Every contract – standard or custom – is accurately interpreted and updated in real time.

2. Intelligent Shipment Mapping

Mapping

2. Intelligent Shipment Mapping

The platform automatically matches shipments with the correct tariff, linking them to the right contract terms. Whether using customer-provided contract IDs or falling back to standard carrier tariffs, every shipment is evaluated with precision and transparency.

3. Real-Time Fee Calculation

Real-Time

3. Real-Time Fee Calculation

D&D charges are calculated instantly and accurately as shipments move. Using real-time shipment events and pre-built logic for date counting, Windward ensures every charge aligns with contract terms – no guesswork, no discrepancies.

4. Gen AI Expert Agent

Expert Agent

4. Gen AI Expert Agent

MAI Expert™, the industry’s first Gen AI agent, delivers real-time shipment summaries, critical alerts, and automated D&D cost breakdowns, ensuring seamless operations. With milestone tracking and automated email generation, it acts as a logistics co-worker, keeping you ahead at every step.

Leading Organizations Choose Windward

  • Demurrage and detention has traditionally been a complex process that has required a lot of human resources to manage and coordinate for both customers and us as forwarders. At Rhenus Logistics, we are always on the lookout for innovative technologies. By integrating Windward automation into our Detention and Demurrage processes, we now have a substantially more efficient procedure. This not only increases the speed but also enhances the efficiency of the detention and demurrage calculations performed by our operations teams today.

    Alberto Martinez
    VP Global Ocean Freight, Rhenus Logistics

  • This is the first time we’re using an AI product for enhancing our shipment visibility. The integration of Windward’s capabilities managed to increase milestone coverage to 91%. I am optimistic that the 91% milestone coverage is just the beginning, as it’s steadily improving as we optimize together with Windward.

    Thomas Sandkvist Andersen
    Global Head of Operations, Scan Global Logistics

  • We were absolutely blown away by Windward’s data. The visibility down to the port details and a drill down of any delay causes – and all in real time. Other available solutions today are a million miles away from that.

    Ian Powell
    Customer and Technical Solutions Director, Metro Shipping

  • During COVID, Windward Ocean Freight Visibility allowed us to improve our ETA accuracy from around 30% to 80%. That has had a massive impact on our efficiency and, of course, on our customer satisfaction.

    Sigal Mannheim-Katzovich
    CEO, DSV Israel

Bring Your Own Data (BYOD) for Complete Visibility

Windward empowers customers to complete the shipment lifecycle by allowing missing events to be uploaded via API, enhancing workflows and operational efficiency.

  • Fill Data Gaps: Supplement missing land events after POD with your own data.
  • Break Dependencies: Bring in visibility data from multiple vendors for a comprehensive overview.
  • Catch Billing Mistakes: Compare outputs from various event sources to identify and correct discrepancies.
Data

Try Our New D&D Calculator

Do you want real-time cost estimates in just a few clicks?

See for yourself how fast, easy, and accurate your D&D charges can be. Our first-of-its-kind automation tool simplifies D&D management, giving you real-time visibility into expenses. Experience automation in three easy steps.

Calculator

Windward is the only platform that combines Generative AI with real-time Windward and customer data to automate the entire D&D management process. From tariff extraction to proactive alerts and seamless integration, Windward’s D&D Automation solution offers unmatched accuracy, scalability, and support, helping you recover lost revenue and improve customer satisfaction.

Expertise

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