The Power of Maritime AI™

Regain Control of Your Maritime Container Operations

Windward’s maritime container logistics solutions give freight forwarders handling 100K+ TEUs real-time visibility, proactive disruption detection, and automated D&D management at scale. Streamline operations, reduce costs, and speed up billing to protect margins and enhance customer satisfaction.

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The Windward Advantage

+6000
Tracked vessels
150
Supported carriers
15
AI-driven models
12
Operational exceptions

Optimize Operations & Unlock Real-Time Visibility

Windward brings the power of Maritime AI™ to your container operations — whether through our end-to-end visibility solution or by enhancing your systems with AI-driven insights for faster, more accurate decisions.

Track every voyage milestone at scale, detect critical events, and apply Maritime AI™ Predicted ETAs across 100K+ TEUs. Manage exceptions in real time, anticipate disruptions, and boost efficiency with interactive maps and seamless API integration.

Automate D&D calculations across thousands of shipments in real time. From port release to return, access instant, contract-accurate costs for both standard and customer-specific tariffs — protecting margins and speeding up billing cycles.

MAI Expert™, the industry’s first Gen AI agent, delivers real-time shipment summaries, critical alerts, and automated D&D cost breakdowns to keep operations seamless. With milestone tracking and automated email generation, it works as your logistics co-worker, keeping you ahead at every step.

Detect port call anomalies, emerging congestion, and weather risks early with real-time, contextualized insights. Windward Early Detection turns critical anomalies into actionable intelligence, enabling logistics teams to mitigate risks and minimize impact.

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Explore the Power of Maritime AI™

Maximize Ocean Freight Efficiency

Optimize

Maximize Ocean Freight Efficiency

Gain complete control over ocean shipments with real-time tracking, Maritime AI™ Predicted ETAs, interactive maps, and AI-driven insights. Detect critical exceptions, manage disruptions proactively, and deliver transparent, scalable visibility from port to port.

Accelerate Cash Flow

Real-Time

Accelerate Cash Flow

Automate detention and demurrage management with Gen AI to recover lost revenue faster, reduce errors, and improve cash flow — freeing your teams to focus on growth and delivering exceptional customer experiences.

Enhance Risk Awareness & Response

Enhance

Enhance Risk Awareness & Response

Detect disruptions before they escalate with real-time, contextual alerts on port congestion, anomalies, and weather risks. Integrate Windward’s Early Detection insights via web app, API, or embedded tools to act proactively, protect schedules, and reduce downstream impact.

From Unstructured to Structured Data

Handling complex, unstructured, and non-standardized agreements — such as detention and demurrage terms across multiple parties — is effortless with Windward’s Gen AI-powered D&D terms standardization.

We map, validate, and streamline all relevant data for seamless integration into your preferred workflows and platforms. Say goodbye to manual processing and hello to automated, structured, and actionable insights.

Unstructured Structured

Achieve Returns of 450% on Your Container Operations Investment

Achieve up to 4.5X ROI with MAI Expert™, a Gen AI-powered virtual agent that transforms container management processes, reduces operational inefficiencies, and elevates customer experience.

Gain instant shipment summaries with flagged exceptions, Gen AI-generated D&D calculation explanations, and clear, contextual analysis of each shipment’s journey.

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How Scan Global Logistics Took Control of D&D with Maritime AI™

D&D has long been one of the most complex and resource-draining processes in maritime container logistics. Scan Global Logistics turned that challenge into a competitive advantage with Maritime AI™, unlocking new levels of speed, clarity, and control.

Here’s how they did it:

  • Automated calculations to reduce manual efforts and improve accuracy
  • Accelerate cash flow with faster, real-time billing
  • Strengthened customer trust through full cost transparency

Watch the video to see how it all came together in action.

Leading Organizations Choose Windward

  • Demurrage and detention has traditionally been a complex process that has required a lot of human resources to manage and coordinate for both customers and us as forwarders. At Rhenus Logistics, we are always on the lookout for innovative technologies. By integrating Windward automation into our Detention and Demurrage processes, we now have a substantially more efficient procedure. This not only increases the speed but also enhances the efficiency of the detention and demurrage calculations performed by our operations teams today.

    Alberto Martinez
    VP Global Ocean Freight, Rhenus Logistics

  • This is the first time we’re using an AI product for enhancing our shipment visibility. The integration of Windward’s capabilities managed to increase milestone coverage to 91%. I am optimistic that the 91% milestone coverage is just the beginning, as it’s steadily improving as we optimize together with Windward.

    Thomas Sandkvist Andersen
    Global Head of Operations, Scan Global Logistics

  • We were absolutely blown away by Windward’s data. The visibility down to the port details and a drill down of any delay causes – and all in real time. Other available solutions today are a million miles away from that.

    Ian Powell
    Customer and Technical Solutions Director, Metro Shipping

  • During COVID, Windward Ocean Freight Visibility allowed us to improve our ETA accuracy from around 30% to 80%. That has had a massive impact on our efficiency and, of course, on our customer satisfaction.

    Sigal Mannheim-Katzovich
    CEO, DSV Israel

Case Studies

Ligentia
Case Study

Leading SCM Company Ligentia Chooses Windward to Improve Operations & Enhance Visibility

Read more
scan global use case
Case Study

Scan Global Logistics Uses Windward to Improve Milestone Coverage and the Customer Experience

Read more
Metro
Case Study

How Metro shipping increased their OFV & data reliability with Maritime AI™

Read more

Resources

D&D
Guide

How to Master Detention & Demurrage Costs in 2025

Read the guide
D&D Automation
Webinar

The Power of D&D Automation: Slash Costs & Take Control with AI

Watch the webinar
Feature image _ Freight Forwarder’s Guide_ Increasing Profits with AI & Automation
Guide

Freight Forwarder’s Guide: Increasing Profits with AI & Automation

Read the guide

Frequently asked questions

Deep learning algorithms and more than 12 years of expertise enable Windward to deliver the most accurate ETA predictions in the industry. Approximately 87% of Windward’s ETA predictions offered 10 days before the actual time of arrival (ATA) are accurate.* 

*Predictions within a range of +/- 48 hours of the ATA.

Yes, Windward Ocean Freight Visibility (OFV) automatically generates insights on the reasons for container arrival delays in real-time. These insights are based on the Maritime AI™ platform’s ability to understand vessel behaviors and assess the chain of events leading up to the delay.

Exception management (also called “management by exception”) refers to the process of identifying, analyzing, and resolving anomalies that occur during the shipping process. It enables businesses to proactively identify and address these anomalies in the ocean logistics process. They can’t be fully prevented, but can be effectively managed to prevent or reduce their impact on supply chains, allowing you to focus on the tasks that really matter.

Windward Ocean Freight Visibility collects data from a multitude of sources, including AIS transmissions, carrier websites, weather forecasts, and many other third-party sources. It also includes Windward’s 12+ years of proprietary data – vessel profiles, port-to-port movements, geofences of all container ports, terminals and waiting areas worldwide, and more. These sources are categorized and prioritized based on the requirements to generate specific, actionable insights.

Maritime AI™ Predicted ETAs are checked, validated and, if needed, updated automatically every 10 minutes. All vessel events are also updated multiple times per hour. All container events are checked and updated multiple times per day.

Yes, Windward Ocean Freight Visibility enables you to create customized data fields, including purchase order number, commodity description, current administrative department, current administrative user, shipper, and consignee. These fields further help you manage your shipments by exception and can be tailored to your specific needs.

Maritime AI™ – Seeing is Believing

Maritime AI™ insights and predictive intelligence can be game-changers for your organization. Get your demo and a 30-day, money back guarantee.