Optimize Container Operations at Scale with Maritime AI™

Built for freight forwarders managing 100,000+ TEUs, Windward streamlines logistics and elevates customer service with real-time visibility, exception management, and a shareable, interactive experience. Regain control on D&D charges, reduce carrier reliance, and stop revenue leakage – turning challenges into opportunities for growth.

FF

AI-Powered Precision for High-Volume Supply Chains

Global trade is unpredictable – delays, rising costs, and disruptions put pressure on your operations. Built for freight forwarders managing 100,000+ TEUs, Windward turns uncertainty into control. Gain real-time alerts and automated cost management to optimize every shipment and stay ahead of delays, rising costs, and disruptions.

Go beyond standard carrier data with AI-powered tracking and automated exception management. Receive real-time updates on cargo movement, Maritime AI™ Predicted ETAs, vessel delays, and transshipment events.

Turn detention and demurrage into a strategic advantage with Gen AI-powered automation. Windward extracts tariffs, calculates fees in real time, and matches shipments to contracts – eliminating manual effort, ensuring accuracy, and improving cash flow.

Excel customer service with real-time, shareable shipment updates through Windward’s embedded UI and secure links. Provide stakeholders with instant visibility, reducing back-and-forth emails and improving trust.

MAI Expert™, a supply chain expert agent, covers two workflows: real-time exception alerts and shipment tracking summary and detailed D&D cost breakdowns, ensuring maximum clarity to optimize every shipment.

Smarter

Automate D&D for Accuracy & Improved Cash Flow

Leverage Windward’s Gen AI-powered D&D Automation solution to transform detention and demurrage from an unpredictable cost, into a strategic advantage! Automate calculations, gain real-time insights, and recover lost revenue with faster billing and proactive alerts.

Automated

From Unstructured to Structured Data

Handling complicated, unstructured, and non-standardized agreements – such as detention and demurrage terms across multiple parties – is seamless with Windward’s Gen AI-powered D&D terms standardization.

We map, validate, and streamline all relevant data, ensuring seamless integration into your preferred workflow and platform. Say “goodbye” to manual processing and “hello” to automated, structured, and actionable insights.

Structured

Be the First to Know. Be the First to Act.