Gain Control and Optimize Cashflow with a NEW D&D Automation Solution

Detention and demurrage charges are among the most persistent and costly challenges in freight forwarding and supply chains. Forwarders, importers, and exporters operate in a chaotic, high-volume environment with fragmented ecosystems and contracts that differ by carrier, port, cargo type, currency, and customer terms. D&D charges range from $75 to $300 per container, per day. 

The sheer complexity of navigating carrier tariffs, port-specific regulations, and last-minute policy changes makes it nearly impossible to accurately calculate and control D&D costs, creating financial strain and operational chaos.

Take Back Control with D&D Automation

Windward’s newly launched Detention & Demurrage (D&D) Automation solution is the first step in a mission to empower global trade with Gen-AI powered automation. The solution processes customer contracts at scale and communicates actual D&D costs in real time. It accounts for all variables, ranging from tariff extraction, to shipment mapping and contract details.  

Windward’s D&D Automation solution eliminates inefficiencies by providing a real-time, automated approach to detention and demurrage management. The platform takes into account customer-specific tariffs, account port-specific terms, free days, holidays, and working hours. 

By processing customers’ unstructured data at scale and automatically mapping contracts to shipments, Windward enables the shift of these processes to AI-driven automation, accelerating invoicing cycles for freight forwarders and reducing the billing time from over 30 days, to under a minute.

As shipments are uploaded, the platform automatically matches each one to its corresponding tariff, linking the right contract terms to every shipment.

The solution also enhances financial control, enabling companies to verify carrier invoices instantly, detect discrepancies, and proactively prevent overcharges. By automating and eliminating challenging manual workflows, including the frustrating process of reconciliation, Windward empowers teams to optimize costs, strengthen customer trust, and maintain financial agility.

The Core of the Solution

At the core of the solution are Windward’s proprietary AI & Gen AI models, which take unstructured data in any format, including complex carrier and customer tariffs, along with Windward’s existing data repository, to ensure comprehensive and accurate data integration. This AI foundation not only powers real-time shipment tracking and accurate D&D cost calculations, but also lays the groundwork for broader automation across global trade workflows. 

MAI Expert™, Windward’s Gen AI-powered virtual subject matter expert, provides detailed cost breakdowns, explanations, and exception alerts, offering full visibility into every charge and a scalable, user-friendly way to communicate these charges to customers and stakeholders. 

Try Out our Free Calculator & Guide 

See how fast, easy, and accurate your charges can be. Receive real-time cost estimates in just a few clicks – no more surprises, no more guesswork. Try out Windward’s free, online D&D calculator. 

Our new guide offers a deep dive into D&D automation. Check it out now. 

The Future of D&D  

“With D&D Automation, we’re taking our AI technology to the next level and providing our customers with control over the financial operations they need for business growth,” said Ami Daniel, Windward Co-Founder and CEO. “This launch is just the first step, as we plan to introduce document management and automation into a wide range of workflows that plague the industry and help our customers grow their business even faster.”

I Want to See It in Action