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Manage Your Ocean

Shipments by Exception

  • Maritime AI™ predicted ETA and reasons for delay
  • Automated vessels, bulk, and container tracking
  • Full coverage of all your ocean shipment milestones
  • Ocean operation optimization
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Ocean operation optimization

Gain Real Time Visibility for Bulk and Containers Shipments

Go beyond containerized goods and start tracking and monitoring, in real-time, all dry and wet bulk shipment milestones to optimize ocean freight visibility.

https://windward.ai/wp-content/uploads/2023/06/diamond-01_22px.svg 99% coverage of all ocean shipments, regardless of carrier or type
https://windward.ai/wp-content/uploads/2023/06/route_22px-1.svg Over 95% milestone coverage, from Gate In at POL to Gate Out in POD
https://windward.ai/wp-content/uploads/2023/06/diamond-01_22px.svg Updates on 100% of vessels for all events and movements
https://windward.ai/wp-content/uploads/2023/06/globe-06_22px.svg Over 1,400 container ports & terminals geofenced globally
Tab 1 Augmented milestone data
Exception management

Operational Efficiency and Service Excellence

Take a proactive approach to delays, optimize operations with exception management, and improve the customer experience

https://windward.ai/wp-content/uploads/2023/06/bell-04_22px.svg Easily identify shipments that require attention
https://windward.ai/wp-content/uploads/2023/06/diamond-01_22px.svg Get real-time updates and the reasons for delayed arrivals
https://windward.ai/wp-content/uploads/2023/06/globe-05_22px.svg Follow all voyage milestones to always be in the know, regardless of carrier
https://windward.ai/wp-content/uploads/2023/06/pie-chart-03_22px.svg Analyze the performance of carriers, ports & terminals with an advanced analytics dashboard
Predicted ETA insights

Actionable Visibility for Decision Support

Gain full visibility of milestones, increase accuracy, and avoid late fees and penalties with Windward Ocean Freight Visibility (OFV) Maritime AI™ ETA Insights.

https://windward.ai/wp-content/uploads/2023/06/diamond-01_22px.svg Vessel departures from POL & arrivals at POD reported in real-time
https://windward.ai/wp-content/uploads/2023/06/clock-check_22px.svg Windward Maritime AI™ Predicted ETA validated every 10 minutes
https://windward.ai/wp-content/uploads/2023/06/clock-check_22px.svg Carrier ETA and container events updated multiple times a day
https://windward.ai/wp-content/uploads/2023/06/piggy-bank-01_22px.svg 86% reduction in updated latency compared to TMS/ERP
Shipment Event List AI PTA ETA
Don’t let uncertainty and complexity slow you down

Make smart business decisions easy with Windward

Windward Ocean Freight Visibility enables importers, exporters, and logistics service providers to easily maximize their container tracking ROI, reduce costs with exception management, and achieve unprecedented levels of customer satisfaction

Maritime AI™ predicted ETA and reasons for delay
Full coverage of shipment milestones
Carrier, port, and terminal analytics
Automated vessel and container tracking
Component 4 Make Smart Business Decisions Easy with Windward
Improve collaboration with a reliable and single source of truth

Easily Share Container Status to Streamline Maritime Operations

Quickly supply stakeholders with a comprehensive view of shipments:

• Real-time tracking and exceptions alerts
• Maritime AI™ Predicted ETA
• Interactive map
• Simple API integration

The Value of Maritime AI™ for Industry Leaders

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Reduce 75% of time spent on shipment operations

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Efficiently manage haulage and container off-port storage options to reduce extra costs

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Accurately pre-book container deliveries and minimize any incurred costumer charges

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50% D&D (Detention and Demurrage) costs dropped

First-of-its-kind actionable ETA insights

Unparalleled visibility into delay reasons

Windward Ocean Freight Visibility leverages behavioral Maritime AI™ to automatically provide the reason for delayed shipments. This provides full visibility for why a container is late and who is responsible for the delay, and helps businesses make smarter decisions

Transshipment delays and short buffers
Late departures and rollovers
No vessel allocations
Unfeasible journeys
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Bring More Business Value While Reducing Operational Costs

See the chain of events and real reasons that led your shipments to be delayed. This includes rollover, if there was delay during transshipment, a vessel departed later than scheduled, a transshipment buffer that was too short, and more

Minimize time spent troubleshooting with carriers

Mitigate voyage uncertainties

with actionable insights on real-time locations, past/future routes, and predicted arrival time of any container

Provide better answers to all involved stakeholders

Track and improve OTIF rates

while offering internal/external customers accurate ETAs and reviewing past shipments to identify supply chain weaknesses

Enable procurement teams to assess carrier reliability

Eliminate manual track & trace

and optimize time management and resource allocation with automatic Maritime AI™ insights

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Reduce ETA changes costs

such as haulage amendments, staffing, & port storage charges, and refute faulty fee claims with instant detention & demurrage invoice verification

Leading organizations choose Windward





Accurate ETAs

During COVID, Windward Ocean Freight Visibility allowed us to improve our ETA accuracy from around 30% to 80%. That has had a massive impact on our efficiency and, of course, on our customer satisfaction.

Single source of truth

Windward’s data accuracy was best fitted to become our company’s single source of truth. Its user-friendliness and ease of use promised the smoothest and quickest adoption across all teams, including those that had rarely used this type of technology.

Drill down of any delay causes

We were absolutely blown away by Windward’s data. The visibility down to the port details and a drill down of any delay causes – and all in real time. Other available solutions today are a million miles away from that.

Frequently asked questions

Need help with something? Here are our most frequently asked questions.

Deep learning algorithms and more than 12 years of expertise enable Windward to  deliver the most accurate ETA predictions in the industry.  Approximately 87% of Windward’s ETA predictions provided 10 days before the actual time of arrival (ATA), are accurate.* 

*Predictions within a range of +/- 48 hours of the ATA.

Yes, Windward Ocean Freight Visibility (OFV) automatically generates insights on the reasons for container arrival delays in real-time. These insights are based on Maritime AI™’s ability to understand vessel behaviors and assess the chain of events leading up to the delay.

Windward Ocean Freight Visibility collects data from a multitude of sources, including AIS transmissions, carrier websites, weather forecasts, and many other third-party sources. It also includes Windward’s 12+ years of proprietary data – vessel profiles, port-to-port movements, geofences of all container ports, terminals and waiting areas worldwide, and more. These sources are categorized and prioritized based on the requirements to generate specific actionable insights.

Maritime AI Predicted ETAs are checked, validated and, if needed, updated automatically every 10 minutes. All vessel events are also updated multiple times per hour. All container events are checked and updated multiple times per day.

Yes, Windward Ocean Freight Visibility enables you to create customized data fields, including purchase order number, commodity description, current administrative department, current administrative user, shipper, and consignee. These fields further help you manage your shipments by exception and can be tailored to your specific needs.